Refund & Returns Policy

At KF Classes, we want you to be completely satisfied with your purchase. If you have any issues, please contact us at support@killerfreak.com and we'll work with you to resolve them.

Digital Products

All courses and digital products sold on KillerFreak.com are non-tangible digital goods. Due to the nature of digital content, we generally do not offer refunds once access has been granted.

Exceptions

• If you are unable to access the course content due to a technical issue on our end
• If the course content is significantly different from what was advertised
• If you experience a duplicate charge or accidental purchase

Subscription Plans (Tier 1 & Tier 2)

Monthly Subscriptions

• You may cancel your subscription at any time from your account dashboard
• Cancellations take effect at the end of the current billing cycle
• No refunds are issued for partial months

Annual Subscriptions

• You may request a refund within the first 14 days of purchase
• After 14 days, no refunds are issued
• Annual subscriptions automatically renew unless canceled

How to Request a Refund

To request a refund, please email us at support@killerfreak.com with:

• Your order number or subscription ID
• The email address used for the purchase
• A brief explanation of why you're requesting a refund

Processing Time

Refund requests are typically reviewed within 2-3 business days. If approved, refunds are processed to the original payment method within 5-10 business days, depending on your bank or payment provider.

Chargebacks

We strongly encourage you to contact us directly before initiating a chargeback with your bank. We're committed to resolving any issues and would rather work with you than through a bank dispute process.

Contact Us

If you have any questions about this policy, please contact us at:

• Email: support@killerfreak.com
• Response Time: Within 24 hours, Monday–Friday